TEARMS&CONDITIONS

Lullaboo™
Last updated: 12.12.2025

1. General informationThis website www.lullaboo.ua is operated by: Private Entrepreneur Vyshniak Ksenia Oleksiivna, operating under the trademark Lullaboo™.Registered address: Ukraine, 07403, Kyiv Oblast, Brovary district, Brovary city, 16 Moskalenka Serhiya St.,building H, office 301
Email: moc.liamg%40ooballul
Private Entrepreneur Vyshniak Ksenia Oleksiivna is the seller and contracting party for all purchases made through this website. "Lullaboo™" is a trademark operated by Private Entrepreneur Vyshniak Ksenia Oleksiivna (Ukraine).
2. Scope of applicationThese Terms & Conditions apply to all orders placed via the website www.lullaboo.ua. By placing an order, the customer confirms that they have read, understood and agreed to these Terms & Conditions.
3. ProductsLullaboo™ offers sleep products for children and adults, including weighted sleep sacks and blankets.Product descriptions, images and specifications are provided for informational purposes. Minor varatons may occur.
4. Prices and paymentsAll prices on the website are indicated in the selected currency. Payments are processed by Private Entrepreneur Vyshniak Ksenia Oleksiivna (Ukraine) using available online payment methods.The seller does not charge EU VAT at checkout.
5. Shipping and deliveryOrders may be shipped from:● the Netherlands (BU fulfillment partner),● Ukraine,● or other EU fulfillment locations depending on stock availability and destination country. To provide faster delivery and avoid customs charges for EU customers, orders may be dispatchedfrom an BU fulfillment partner.Delivery times are estimated and may vary depending on destination and external factors.
6. Customs duties and taxesIf an order is shipped from within the European Union, no customs duties or import VAT apply.If an order is shipped from Ukraine or outside the EU, customs duties and import VAT may applyaccording to the regulations of the destination country. Such charges are the responsibility of the customer.
7. Right of withdrawal (EU customers) Customers located in the European Union have the right to withdraw from the contract within 14 calendar days from the date of receiving the goods, without giving any reason.To exercise the right of withdrawal, the customer must notify the seller by emailReturned products must be unused, undamaged, and in original packaging.Return shipping costs are borne by the customer.
8. Returns and refundsReturns for EU customers are processed via our EU fulfillment partner. The return address is provided to the customer by email, depending on the fulfillment location ofthe original shipment.Refunds are issued after the returned product has been received and inspected.
9. Warranty and complaintsIf a product is defective or damaged upon receipt, the customer must contact the seller within areasonable time, providing protos and a deschpton of the Issue.Warranty rights are provided in accordance with applicable consumer protection laws.
10. Intellectual property All content on this website, including text, images, product designs, logos, and visual materialsrelated to Lullaboo™, is protected as intellectual property. Any use, reproduction, distribution or modification without prior written consent is strictlyprohibited.
11. Personal data and privacy Personal data is processed by Private Entrepreneur Vyshniak Ksenia Oleksiivna (Ukraine) in accordance with the Privacy Policy. For operational purposes, limited personal data required for delivery (name, phone number, address) may be securely shared with EU fulfillment partners.
12. Governing lawThese Terms & Conditions are governed by the laws of Ukraine.
13. Language versionThe Ukrainian version of these Terms & Conditions is the legally binding version.The English version is provided for convenience only.

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